Refund policy
Return & Refund Policy
At Interchangeable Vibes, every 3D-printed piece is uniquely engineered and customized specifically for your order. Because of the highly personalized nature of our designs, all sales are final. We do not accept returns, process exchanges, or offer refunds for buyer's remorse, incorrect sizing choices, or change of mind.
Damaged in Transit We take great pride in our manufacturing process and carefully package every order to ensure it arrives safely. However, we understand that rough handling during shipping occasionally happens.
If your item arrives broken or damaged strictly due to transit, we will gladly craft and ship a replacement of the exact same item.
How to Request a Replacement:
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Timeframe: You must contact us within 3 days of the marked delivery date.
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Provide Proof: Email us at interchangeablevibes@gmail.com with your order number.
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Include Photos and Video: You must attach clear photographs and video of both the broken item and the damaged shipping box.
Once we receive your email and verify the shipping damage, we will prioritize printing a replacement for you. Please note that we do not issue monetary refunds for items damaged in transit; we will strictly provide a replacement of the original design ordered.